Purpose: Petroleum companies have various goals in light of high energy prices, uncertainty and potential fluctuations in demand in the current digital age, including making a profit while maintaining long-term sustainability and lowering their environmental impacts. The purpose of this paper is to explore the impact of technology management (TM) and its practices through process and maintenance technologies on sustainability performance (SP) for petroleum refineries and petrochemical companies in terms of economic, environmental and social sustainability. Design/methodology/approach: A new

The Presales process takes place before closing the deal between a company and a customer. Presales teams engage with customers to understand their needs and support them in purchasing decisions. Presales employees need to combine both technical and business skills as they communicate with multiple entities, such as customers, sales, technical teams, and others. A well-defined Presales process helps companies acquire more customers. Therefore, this study aims to explore the Presales process by defining the main activities, stakeholders, and the needed skills to develop a competent Presales

High-technology companies usually hire presales teams to help customers make purchase decisions. The presales team communicates with customers and proposes solutions meeting their needs. Accordingly, the presales team needs to develop the required technology and business knowledge to conduct the presales activities successfully. Presales teams with proper knowledge management can respond efficiently to customers. This paper aims to design a Knowledge Management Framework for presales activities. To collect data, a literature review in addition to interviewing multiple presales employees was

Future always starts now; we simply do not know that! COVID-19 has triggered a new phase of human evolution! It disrupted every aspect of our life. It created new norms for everything, from education to supply chains to employment to healthcare to economy to personal hygiene! We are still in the middle of the pandemic, and the impact on both economic and social levels is not clear yet, and its severity would depend on how long the pandemic would endure. Based on that the paper outlines the disruptions prior to the virus outbreak and acted as a double-edged sword, such as the infodemic

Everything is going digital around us! Disruptive technologies and their disruptive use models are creating a new world and a different future. Over the last few years, the creation and utilization of technologies has played a critical role to improve the life quality of people, advance economies, and open new horizons for individuals, businesses, and even nations around the world. This is the bright side! On the other side, the world is experiencing nowadays exceptional technology disruption that has triggered an enormous change; a change that is behind the classical control of the

Smart Cities are viewed by a few as a show, by others as a trend, but by many as a necessity. To cope with the growing pressures of urbanization and the complications of citizens’ urban needs, an integrated hi-tech solution is needed. After all, many renowned cities around the world are adopting it: London, Dubai, Cape Town and many others. Is there a set-menu to adopt for a smart city approach? Should urbanists seek set standards for quality assurance or develop localized approaches? This research is the findings of an 18-month-long in-depth analysis using extensive case studies and detailed

The purpose of this paper is to discuss the Blockchain technology adoption opportunities and challenges in Egypt. The Blockchain technology is evolving with diverse benefits worldwide. Each country has its own motives and barriers to adopt the Blockchain. Therefore, it is crucial to understand the benefits and the challenges of adopting the Blockchain technology from Egyptian prospective. The Egyptian supply chain management, real estate, banking and finance, and the governmental services are discussed in this research work as examples of potential sectors for the Blockchain adoption

Mobile operators are facing strong challenges regarding the environmental impact of their operations. The International Telecommunications Union (ITU) considered energy consumption as the prime source of Carbon dioxide (CO2) emissions for the whole Information and Communications Technology (ICT) sectors. ITU encouraged all ICT sectors to commit their efforts in order to control their energy consumption and consider renewable energy sources. By the year 2050, CO2 emissions should be fully neutralized as per the Paris climate agreement. The energy consumption of the Radio Access Network (RAN)

accurate prediction of sales data is an important and challenging problem in the retail industry. However, due to the diversity of data types, it is difficult for traditional time series prediction models to generate good prediction results for different types of data. This research develops a cognitive analytic framework to help transform retailers from the reactive environment to automated continuously learning environment utilizing the power of AI technology in predicting future sales with high accuracy. It proposes a multi-stage prediction framework based on the integration of Statistical

This chapter proposes a novel binary version of recently developed Gaining-Sharing knowledge-based optimization algorithm (GSK) to solve binary optimization problems. GSK algorithm is based on the concept of how humans acquire and share knowledge during their life span. Binary version of GSK named novel binary Gaining-Sharing knowledge-based optimization algorithm (BGSK) depends on mainly two binary stages: binary junior gaining sharing stage and binary senior gaining sharing stage with knowledge factor 1. These two stages enable BGSK for exploring and exploitation of the search space