Novel Integrated Framework for ERP Selection and Implementation

As the economic pressure on businesses increases, organizations try to adopt innovative technology solutions to cope with this pressure and adapt to the rapid market changes. Particularly for small and medium enterprises (SMEs). They must integrate all resources and information levels to highly utilize their limited resources and survive the local and global competition. This could be achieved by adopting the best suitable Enterprise Resource Planning (ERP) system. On the other hand, properly selecting and implementing the right ERP system is challenging for many reasons. Hence, this paper provides a novel integrated framework for establishing and implementing ERP systems for SMEs. It is a four-phase theoretical framework that is verified through a case study in a manufacturing plant. The phases start with top-level managers' commitment, problem identification, and documenting expectations. Then, the overall system scanning, and data gathering is made for the next step of system selection. And finally, the implementation phase. The framework is agile for using qualitative or quantitative tools based on the company's nature, size, and requirements. © 2022 Lavoisier. All rights reserved.